Privacy Policy

 

Your privacy is important to us, and so is being transparent about how we collect, use, and share information about you. This policy is intended to help you understand:

sahuPatrika.com is an advertising platform providing targeted advertising services for the purpose of matchmaking (“Service”). In order to provide the services, you (User/Member) required to submit certain personal information which is displayed on the Site on behalf of you to find the perfect life partner. You hereby provide your consent to collect, process, and share of your personal information with other user/members in order to provide the service.

Q What information does sahuPatrika.com collect from you?

• In order to avail the service you provide the following information:-
• While registering for our service, you share with us your personal data, such as name, your gender, date of birth, contact details, educational qualification, employment details, photos, marital status and your interests and sensitive personal data such as your Identity proofs if needed.
• When you avail for a paid service, you provide us or our payment service provider with the sensitive personal data such as your Bank account, debit or credit card number or UPI.
• Testimonials submitted by you including your success story and photos.
• Information submitted by you voluntarily while participating in surveys contest, promotions or events.
• Details shared with our customer care team. (This information used to monitor or for training purposes and to ensure a better service).

Q How we use information we collect?

We use the information collected in the following ways:

we use the information submitted by you to provide the Service.

manage your account

provide you with customer support;

conduct research and analysis about your use of our services for providing better service.

communicate with you by email, phone about services, promotions or offers that may be of your interest.

Recommend relevant matches to you and display your profile to other users.

Q With whom does we share your information?

A Except where you are expressly informed on the site or as described in this privacy policy we do not sell, rent, share, trade or give away any of your personal information.

- With other users

we publish the information shared by you with other users to provide the services. The information so published are provided by you and be cautious as what you share with other users. You can always control your privacy setting by visiting the “setting/privacy option” page.

- With our service providers and partners

We may use third party service providers to provide website and application development, hosting, maintenance, backup, storage, payment processing, analysis and other services for us, which may require them to access or use information about you. If a service provider needs to access information about you to perform services on our behalf, they do so under close instruction from us, including policies and procedures designed to protect your information. All of our service providers and partners agree to strict confidentiality obligations and data protection.

- With law enforcement agencies

We will disclose your personally identifiable information as required by law and when we believe that disclosure is necessary to protect our rights, other members interest and protection and/or comply with a judicial proceeding, court order, or legal process served on us.

Q How long we keep your information?

A We keep your personal information only as long as you use our service and also as permitted/required by applicable law. In practice, we delete or anonymize your information upon deletion of your account, unless the same is required for to comply with legal obligations, fraud prevention, take actions we deem necessary to protect the integrity of our website or our users, to resolve disputes, to enforce our agreements, to support business operations, and to continue to develop and improve our Services. We retain information for better services, and we only use the information to analyse about the use of our Services, not to specifically analyse personal characteristics about you.

Q How will I know of changes in sahuPatrika.com privacy policy?

A We may change this Privacy Policy from time to time without any notice to you. However, changes will be updated in the Privacy Policy page.

Q Tell me how to contact sahuPatrika.com.

A If you have any questions about this privacy statement, the practices of this site, or your dealings with this Web site, please feel free to email us or contact us at "contact.sahupatrika@gmail.com". 

Data Protection Guidelines for sahupatrika.com

sahupatrika.com is an online matchmaking platform dedicated to offering you relationship-focused services. This data protection statement applies uniformly across all matchmaking websites and applications operated under sahupatrika.com. Recognizing the paramount importance of your personal data protection rights, we have formulated these guidelines concerning the data we gather from you. You understand that your data disclosure is voluntary. By accessing or using the website/applications and/or by providing your data, you agree to the gathering, utilization, sharing, storage, and handling of the details you reveal on the website/applications in accordance with these Data Protection Guidelines. If you disagree with the use of your data, please refrain from using or accessing this website/application.

What Data is Required to Utilize this Website/Applications?

The data we collect from individuals and visitors who register for the various services our Website/Applications provide includes, but is not limited to, user photographs, electronic mail addresses, names, birth dates, educational backgrounds, identity verification documents you willingly submit for authentication purposes (based on your explicit agreement), a user-created access code, postal addresses, area/postal codes, and telephone/mobile or facsimile numbers.

We employ a secure server for financial transactions involving cards to safeguard your card details, and small text files are used to retain login information. These small files are placed on your device to aid us in delivering our services. You might also encounter these files or similar tracking mechanisms on certain sections of the website/applications that are placed by external entities. We have no control over the use of these by external entities.

Should you establish a payment account with us for service charges, supplementary details, including a billing address, a card number, its expiry date, and tracking information from physical payment orders, will be collected.

The user data we gather is contingent on the context of your engagement with us and the website or Applications, your preferences, and the features you utilize. This data is used for verification and account access. 

We may also utilize your personal data for authentication, data analysis, usage pattern identification, and to assess and enhance our site/Application, market research, and fraud prevention. In our continuous efforts to improve our offerings, we collect and analyse demographic and profile data regarding our users' activity on our website/applications. We identify and utilize your network address to assist in diagnosing server issues and managing our website/applications. 

How Does the Website/Applications Utilize the Gathered Data?

sahupatrika.com gathers data for statistical analysis, identifying user trends, measuring the effectiveness of our promotional activities, and to assess and refine our websites or applications, products, and services, as well as for market research from our users, primarily to ensure our ability to meet your needs and provide a tailored experience.

For Members Within the European Union (EU)

If you are located within the EU, you will be asked for your agreement to the gathering, processing, and sharing of your personal data. Personal data refers to any information relating to an identified or identifiable individual. You possess the right to share and access your personal data, the right to revoke your agreement for sharing it at any time, and the right to have your personal data erased, subject to relevant legal frameworks. You can withdraw your agreement by contacting us. Your personal data may be stored in databases situated outside the EU, including in India. When we transfer personal data outside the EU, we either transfer it to countries providing an adequate level of protection or we implement suitable safeguards. We may request proof of your identity before fulfilling these rights. To request a review, update, or deletion of your personal data, please submit a request form by sending an email to “contact.sahupatrika@gmail.com”. We may share your data with external anti-fraud service providers located in the UK to help protect you from scams and fraudulent activities.

With Whom Does the Website/Application Share the Gathered Data?

We may share such identifiable details with our related entities and these entities may engage in marketing activities directed at you as a result of this sharing. Any data you provide to us is treated with the highest level of care and security. Furthermore, we are obligated to cooperate fully in situations where we are legally required to disclose information about a customer/visitor.

Where mandated or permitted by law, data may be disclosed to external parties, such as regulatory and law enforcement bodies, or to safeguard the rights, property, or personal safety of other members or the general public. We may voluntarily share your data with law enforcement agencies, gateway service providers, and anti-fraud service providers if we deem a transaction to be of a suspicious nature.

Periodically, we may consider business transactions such as mergers, acquisitions, reorganizations, asset sales, or similar events. In such cases, we may transfer or grant access to data to facilitate the evaluation and execution of the transaction. If we acquire or dispose of any business or assets, personal data may be transferred to third parties involved in the transaction.

How Long Do We Retain Your Data?

As outlined in these Data Protection Guidelines, we will retain the data we collect from users under the following circumstances:

For the duration that users subscribe to our services to fulfill the relevant purpose(s) for which it was gathered, to enforce agreements, conduct audits, resolve any disputes, establish legal defences, pursue legitimate business interests, and to comply with applicable legal requirements.

What Security Measures Are in Place for Your Personal Data?

Our aim is to protect your personal data through a system of organizational and technical security measures. We have implemented appropriate internal control measures designed to protect the security of any personal data we handle. However, it is important to acknowledge that absolute security on the internet cannot be guaranteed. Once your data is in our possession, we adhere to security standards to protect it against unauthorized access.

Changes to these Data Protection Guidelines

We may modify these Data Protection Guidelines periodically without providing direct notification to you. However, any changes will be updated on this Data Protection Guidelines page.